Privacy Policy

Last updated 25 March, 2023

This Privacy Policy for Canace Tan, the owner and provider (“we”, “us”, or “our”) of this Website (“Site”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at http://www.canacetan.com, or any website of ours that links to this privacy policy
  • Engage with us in other related ways, including any sales, marketing, or events

Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

WHAT INFORMATION DO WE COLLECT?

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • gender
  • phone numbers
  • email addresses
  • location

You consent to giving us this information by providing it to us voluntarily on Our website or any mobile application. You provide some of this information when you register with or make purchases from our Website. You may also provide this information by participating in various activities associated with our Site, including responding to blogs or contacting Us with questions. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent You from accessing certain benefits from our Website or from making purchases.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
    We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To deliver and facilitate delivery of services to the user.
    We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users.
    We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To send administrative information to you.
    We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

  • To send you marketing and promotional communications.
    We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see ‘WHAT ARE YOUR PRIVACY RIGHTS?’ below.

  • To deliver targeted advertising to you.
    We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.

  • To protect our Services.
    We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

  • To evaluate and improve our Services, products, marketing, and your experience.
    We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

  • To comply with our legal obligations.
    We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
 

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information.

WHO WE SHARE DATA WITH?

We may share your Data with the following groups of people for the following reasons:

  • our employees and/or professional financial planners – to obtain advice from professional financial planners;

  • Third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the Site runs smoothly;

  • Third party payment providers who process payments made over the Site – to enable third party payment providers to process user payments and refunds;

  • Relevant authorities – are required by law to do so.

WHAT ARE YOUR PRIVACY RIGHTS?

Account Information

You may review, change, or terminate your account at any time. If you would at any time like to review or change the information in your account or terminate your account, you can: Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotion communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us.

Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

LINKS TO OTHER WEBSITES

This Site may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on this site, with the “Last updated” posted at the top of this Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. Any changes become effective immediately upon publication on our Site, and you waive specific notice of any changes to the Policy by continuing to use and access our Site. We encourage you to review this Privacy Policy periodically when you use our Site for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our Site after the revised Privacy Policy is posted.

HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have any questions about this Privacy Policy, you may email us at contact@canacetan.com